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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500

Hotel Riu Palace Peninsula features a dazzling stretch of white sand beach and four outdoor swimming pools, including a dedicated adults-only section. This all-inclusive, family-friendly hotel provides a variety of dining options and access to the Renova Spa.

Rooms & Amenities

All 562 rooms at Hotel Riu Palace Peninsula offer air conditioning, a jetted bathtub, and 24-hour room service. Guests can enjoy thoughtful amenities such as laptop-compatible safes and complimentary wireless Internet access.

Dining & Leisure

The hotel features seven onsite restaurants serving a range of international cuisines, including Japanese, Italian, and Mexican. Additionally, a swim-up bar provides easy access to refreshments while lounging by the pool.

Recreation & Services

Recreational facilities include the Renova Spa, where guests can indulge in various treatments. The property also hosts an activity program for families and features a health club, ideal for maintaining fitness during your stay.

Location & Nearby Attractions

Hotel Riu Palace Peninsula is located approximately 5.5 km from Cancun's vibrant nightlife. Nearby attractions include the Cancun Convention Center, Delphinus Dreams, and Playa Tortugas, offering a variety of activities to enhance your vacation experience.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
3 persons
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Villa Suite
Max:
2 persons
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Suite
Max:
2 persons
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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Cancun 7.9 km
Airports
Isla Mujeres (ISJ) 22.7 km
Cancun (CUN) 23.4 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Sundry/Convenience shop
  • Gift/Newsstand
  • Beauty salon
  • Coffee shop

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Tubing
  • Billiard tables
  • Fitness studio

Services

  • 24-hour room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shops/Commercial services
  • Bell staff/Porter
  • Computer connection

Dining

  • Continental breakfast
  • Restaurant
  • Poolside snack bar
  • Coffee/Tea in lobby
  • Free breakfast
  • Buffet breakfast

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Entertainment
  • Garden area
  • BBQ facilities
  • Television in lobby
  • Spa & wellness centre
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Treatment room

Room features

  • Air conditioning
  • In-room safe
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Location

Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500
Map view
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, Mexico, 77500
Nearby
Night club
Mandala Nightclub
520 m
Gallery
Galeria Balance Cancun
550 m
Restaurants
Golden Sea Chinese Cuisine
300 m
Km. 8.5
Dag Dag
320 m
Blvd. Kukulcan Km 8.5 Plaza Lagunas
Mextreme
540 m
Zona Hotelera Km 9 In Front Of Convention Center
Jr Del Norte
320 m
Blvd Kukulkan km 8.5 Zona Hotelera Plaza Lagunas
La Palapa
310 m
Blvd. Kukulcan Km 8.5 Lote 3 Zona Hotelera
Hanaichi
370 m
Blvd. Kukalkan Km. 9.0 Centro Commercial
Casa Tequila
430 m
Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan
Almadia Cancun
400 m
Boulevard Kukulcan Km 9 Seccion 1
Alebris Bar
470 m
Blvd. Kukulkan Km. 9.5 Playa Caracol
Mocambo Restaurantes
480 m
Hotel Zone
Calypso"s Mexican Restaurant
490 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
La Palapa Restaurant
390 m
Boulevard Kukulcan Km 8.5 Dentro de Fiesta Americana Cancún Villas
Marinero's
510 m
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
Charlotte
United Kingdom, February  2025
6.0/10

I had a mixed experience at Riu Palace Peninsula. While the beach service was excellent and the food options plentiful, the loud nighttime entertainment and room issues put a damper on my stay. Unfortunately, the disruptive noise and some cleanliness problems left me unsatisfied overall. 😞

Rooms
5.0
The room I stayed in was on a high floor with a nice view but lacked privacy and had poor lighting. Additionally, I experienced issues with cleanliness, including some unwelcome guests. 🐜
Service
5.0
While some staff members were friendly and provided good service, my initial check-in experience was frustrating and unwelcoming. It lacked the friendly greeting I expected from previous stays at other Riu hotels.
Location
6.0
The hotel is situated in a great area, close to various bars and downtown Cancun, making it convenient for nights out. However, the tiny beach area was a downside for me.
Dining
6.0
There was a good variety of dining choices, and the buffets offered decent food. However, during peak times, waiting for a table became a hassle, as reservations weren't accepted.
Facilities
5.0
The facilities had more to be desired; I appreciated the spa services, but I encountered several operational issues, like broken items in my room and lack of basic amenities such as washcloths.
Emerson
United Kingdom, January  2025
8.0/10

My stay at Riu Palace Peninsula was fantastic overall, with amazing service that truly made the experience memorable. However, I did find some of the entertainment options a bit underwhelming, which slightly affected my enjoyment. The food was top-notch, with a great variety, but I wish a few more specialty restaurant options had impressed me more.

Rooms
8.0
All rooms have sea views, and the attention to detail by the cleaners was noticeable. However, I had issues with the fridge not being restocked, though it was resolved promptly after I informed them.
Service
10.0
The staff was phenomenal and extremely friendly, always greeting me with a smile. I felt the service was so good that I didn't feel obliged to tip, even though I did occasionally.
Location
9.0
The hotel is in a safe area, close to taxis and the ferry terminal, making it easy to explore local attractions like Isla Mujeres.
Dining
7.0
The buffets had a fantastic variety and high standards, especially with the meat options. While the Italian restaurant was amazing, I found the specialty dining options to be average overall.
Facilities
6.0
The resort offered great facilities, including a 24-hour sports bar and convenient dining options, though I found the spa area right on the main road to be less than tranquil.
Jack
United Kingdom, December  2024
7.0/10

I had a fantastic experience at the Riu Palace Peninsula. The views from my room were stunning, and the staff made my stay truly memorable with their exceptional service. However, I did notice that some areas of the hotel could use updates, and the lack of an evening bar area for music made for some quieter nights than I would have liked. Overall, it was a wonderful trip, and I'm thrilled that I got engaged there! 🌅🥂

Rooms
6.0
Rooms have amazing views, but some are outdated and could use renovations.
Service
8.0
Staff were incredibly lovely and accommodating, making our stay comfortable and enjoyable.
Location
8.0
The hotel is in a fantastic location near everything and facing the ocean.
Dining
7.0
Dining options were plentiful, with a variety of delicious food available in the buffet and themed restaurants.
Facilities
6.0
Facilities like pools are well-maintained, but I wish there were more entertainment options at night.
Fred
United Kingdom, October  2024
7.0/10

During my stay at Riu Palace Peninsula, I experienced a mix of great service and some inconveniences. The pools and beach were lovely, and the staff were friendly and attentive. However, the food quality didn't quite meet my expectations for a five-star accommodation, and some aspects of the room needed updating.

Rooms
6.0
The room was cleaned daily and well maintained, but there was an unpleasant musty smell from the air conditioning and a need for better upkeep in the bathroom.
Service
9.0
The staff were extremely friendly and provided exceptional service, always greeting me warmly and addressing any issues promptly.
Location
7.0
The hotel is nicely located with easy access to the beach and pools, but the noise from the restaurant below was disruptive, especially in lower-level rooms.
Dining
6.0
While the buffet offered a good variety, the food quality was not up to par with what I expect from a five-star hotel; it felt a bit repetitive after a while.
Facilities
7.0
There were many facilities available like poolside activities and a fitness center, but having to go offsite for higher-quality dining was a drawback.
Amelia
United Kingdom, October  2024
7.6/10

I had a lovely two-week stay at Riu Palace Peninsula, highlighted by friendly staff and well-maintained facilities. The food selection was good, especially at the buffet, though some aspects of the rooms could use updates. Overall, while there were a few minor inconveniences, I would recommend this hotel for its attentive service and beautiful beach location.

Rooms
7.0
The room was clean and fully stocked, but the layout was a bit odd with the shower area exposed. I appreciated the daily cleaning and thoughtful touches like rose petals for our anniversary.
Service
9.0
Staff were consistently friendly and attentive, especially at the pool and in the buffet restaurant. My waiter, Max, was particularly impressive with his fast service and personal touch.
Location
8.0
The hotel is right by the beach and has an amazing view, making it perfect for relaxation. It's centrally located in Cancun, which was very convenient for exploring the area.
Dining
7.0
The buffet had an abundance of options and the quality was generally good, though the speciality restaurants provided a nice change of pace. Room service options were somewhat limited.
Facilities
7.0
The pool area was great, with ample space and well-maintained gardens. However, noise from the halls could be an issue since the tile floors amplify sound.
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Rooms and Guests2 Guests, 1 Room