What is the check-in and check-out policy at Hotel Riu Palace Peninsula?
Check-in is from 15:00 and check-out is by 12:00.
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Hotel Riu Palace Peninsula, Cancun
113US$
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Key details
About Resort
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
- Close to Forum By The Sea
8.7
4.0
Loved by guests
"The pools and beach were awesome."
"With the villa's reservation u get a different bracelet color ,with that bracelet u have a extra restaurant."
"Really enjoyed the pool areas, cabana's, the restaurants especially Kabuki, Tamales, Los Olas, and Krystal."
Hotel Riu Palace Peninsula features a
Rooms & Amenities
Dining & Leisure
The hotel features
Recreation & Services
Recreational facilities include the
Location & Nearby Attractions
Hotel Riu Palace Peninsula is located approximately 5.5 km from Cancun's vibrant nightlife. Nearby attractions include the
Must-do experiences
- Visit El Rey Ruins in the Hotel Zone for Mayan history and iguanas.
- Try the cochinita pibil at Mercado 28 for authentic Yucatecan flavors.
- Discover the underwater sculptures at Museo Subacuático de Arte.
- Stroll through Parque de las Palapas for local crafts and street food.
- Catch a sunset at Playa Delfines, a less crowded beach spot.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
2 persons
Villa Suite
2 persons
Suite
2 persons
Junior Suite
2 persons
Show all roomsLess
Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Free Wi-Fi
- Car park
- 24-hour reception
- Rooms/ Facilities for disabled
- Wheelchair access
- ATM/Cash machine
- Sundry/Convenience shop
- Gift/Newsstand
Sports & Fitness
- Fitness centre
- Kayaking
Services
- 24-hour room service
- Car hire
- Laundry
- Shops/Commercial services
Dining
- Continental breakfast
- Restaurant
- Bar/ Lounge area
- Buffet breakfast
Children
- Babysitting/Child services
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Entertainment
- Garden area
- BBQ facilities
- Spa & wellness centre
- Turkish bath
- Jacuzzi
Room features
- Air conditioning
- In-room safe
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Location
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Night club
Palazzo
620 m
Landmark
Cancun Convention Center
3.0
km
Night club
Coco Bongo
3.2
km
Landmark
Forum By The Sea
630 m
Beach
Mandala Beach Club
680 m
Night club
Daddy'O
740 m
Landmark
Playa Lagarto
700 m
Amusement Park
Delphinus Dreams
790 m
Landmark
Arrecife Chitales
840 m
Landmark
Museo de Arte Popular Mexicano
2.4
km
Night club
The City Nightclub
3.2
km
Beach
Playa Tortugas
2.1
km
Landmark
Water Park at The Grand
1.7
km
Landmark
Sail Away Cancun
2.1
km
Landmark
Bungee in Cancun
2.1
km
Landmark
Playa Tortuga Ferry Terminal
2.1
km
Harbour
Aquatours Cancun
2.2
km
Landmark
Parque Ventura Cancun
2.4
km
Beach
Playa Langosta
3.4
km
Landmark
Yamil Lu'um Archeological Site
3.3
km
Landmark
Scorpion's Temple ruins
3.3
km
Museum
Cancun Wax Museum
3.4
km
Beach
Playa Forum
3.3
km
Landmark
Float Fun Cancun
3.2
km
Beach
Chac Mool Beach
3.7
km
Aquarium
Interactive Aquarium
3.5
km
Landmark
Avenida Kukulkan
4.3
km
Landmark
Jardin del arte
3.6
km
Nearby
Night club
Mandala Nightclub
520 m
Gallery
Galeria Balance Cancun
550 m
Restaurants
Golden Sea Chinese Cuisine
300 m
Km. 8.5
Dag Dag
320 m
Blvd. Kukulcan Km 8.5 Plaza Lagunas
Mextreme
540 m
Zona Hotelera Km 9 In Front Of Convention Center
Jr Del Norte
320 m
Blvd Kukulkan km 8.5 Zona Hotelera Plaza Lagunas
La Palapa
310 m
Blvd. Kukulcan Km 8.5 Lote 3 Zona Hotelera
Hanaichi
370 m
Blvd. Kukalkan Km. 9.0 Centro Commercial
Casa Tequila
430 m
Blvd Kukulcan Km 19.5 Lt 65 Suite #2106 Boulevard Kukulkan
Almadia Cancun
400 m
Boulevard Kukulcan Km 9 Seccion 1
Alebris Bar
470 m
Blvd. Kukulkan Km. 9.5 Playa Caracol
Mocambo Restaurantes
480 m
Hotel Zone
Calypso"s Mexican Restaurant
490 m
Avenida Kukulkan Km 8.5 Next to Cancun Center
La Palapa Restaurant
390 m
Boulevard Kukulcan Km 8.5 Dentro de Fiesta Americana Cancún Villas
Marinero's
510 m
Kukulcan Blvd. Km. 9 In Front of Cancun's Convention Centre
Explore Cancun
Explore Cancun's Vibrant Scene
Palazzo
8-minute walk
A stylish nightclub featuring cabaret-style performances and vibrant music, ideal for nightlife lovers.
Coco Bongo
7-minute drive
Famous for its spectacular shows and energetic atmosphere, Coco Bongo combines music, acrobatics, and dance.
Museo de Arte Popular Mexicano
5-minute drive
A cultural hub showcasing Mexican folk art with colorful exhibitions, ideal for art and history enthusiasts.
Water Park at The Grand
20-minute walk
A fun-filled water park offering exciting slides and pools, perfect for families looking to enjoy a playful day out.
Golden Sea Chinese Cuisine
4-minute walk
Offering a diverse menu with tasty dim sums, this casual eatery features a charming atmosphere and quick service.
Mextreme
7-minute walk
A vibrant spot for local specialties and international flavors; known for its lively ambiance and vibrant decor.
The City Nightclub
6-minute drive
One of Cancun's largest nightclubs, hosting prominent DJs and lavish shows, perfect for night owls seeking excitement.
Galeria Balance Cancun
7-minute walk
An art gallery featuring local artists' works; often hosts events and exhibitions, suitable for all ages.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Charlotte
United Kingdom,
February
2025
6.0/10
I had a mixed experience at Riu Palace Peninsula. While the beach service was excellent and the food options plentiful, the loud nighttime entertainment and room issues put a damper on my stay. Unfortunately, the disruptive noise and some cleanliness problems left me unsatisfied overall. 😞
Rooms
5.0
The room I stayed in was on a high floor with a nice view but lacked privacy and had poor lighting. Additionally, I experienced issues with cleanliness, including some unwelcome guests. 🐜
Service
5.0
While some staff members were friendly and provided good service, my initial check-in experience was frustrating and unwelcoming. It lacked the friendly greeting I expected from previous stays at other Riu hotels.
Location
6.0
The hotel is situated in a great area, close to various bars and downtown Cancun, making it convenient for nights out. However, the tiny beach area was a downside for me.
Dining
6.0
There was a good variety of dining choices, and the buffets offered decent food. However, during peak times, waiting for a table became a hassle, as reservations weren't accepted.
Facilities
5.0
The facilities had more to be desired; I appreciated the spa services, but I encountered several operational issues, like broken items in my room and lack of basic amenities such as washcloths.
Emerson
United Kingdom,
January
2025
8.0/10
My stay at Riu Palace Peninsula was fantastic overall, with amazing service that truly made the experience memorable. However, I did find some of the entertainment options a bit underwhelming, which slightly affected my enjoyment. The food was top-notch, with a great variety, but I wish a few more specialty restaurant options had impressed me more.
Rooms
8.0
All rooms have sea views, and the attention to detail by the cleaners was noticeable. However, I had issues with the fridge not being restocked, though it was resolved promptly after I informed them.
Service
10.0
The staff was phenomenal and extremely friendly, always greeting me with a smile. I felt the service was so good that I didn't feel obliged to tip, even though I did occasionally.
Location
9.0
The hotel is in a safe area, close to taxis and the ferry terminal, making it easy to explore local attractions like Isla Mujeres.
Dining
7.0
The buffets had a fantastic variety and high standards, especially with the meat options. While the Italian restaurant was amazing, I found the specialty dining options to be average overall.
Facilities
6.0
The resort offered great facilities, including a 24-hour sports bar and convenient dining options, though I found the spa area right on the main road to be less than tranquil.
Jack
United Kingdom,
December
2024
7.0/10
I had a fantastic experience at the Riu Palace Peninsula. The views from my room were stunning, and the staff made my stay truly memorable with their exceptional service. However, I did notice that some areas of the hotel could use updates, and the lack of an evening bar area for music made for some quieter nights than I would have liked. Overall, it was a wonderful trip, and I'm thrilled that I got engaged there! 🌅🥂
Rooms
6.0
Rooms have amazing views, but some are outdated and could use renovations.
Service
8.0
Staff were incredibly lovely and accommodating, making our stay comfortable and enjoyable.
Location
8.0
The hotel is in a fantastic location near everything and facing the ocean.
Dining
7.0
Dining options were plentiful, with a variety of delicious food available in the buffet and themed restaurants.
Facilities
6.0
Facilities like pools are well-maintained, but I wish there were more entertainment options at night.
Fred
United Kingdom,
October
2024
7.0/10
During my stay at Riu Palace Peninsula, I experienced a mix of great service and some inconveniences. The pools and beach were lovely, and the staff were friendly and attentive. However, the food quality didn't quite meet my expectations for a five-star accommodation, and some aspects of the room needed updating.
Rooms
6.0
The room was cleaned daily and well maintained, but there was an unpleasant musty smell from the air conditioning and a need for better upkeep in the bathroom.
Service
9.0
The staff were extremely friendly and provided exceptional service, always greeting me warmly and addressing any issues promptly.
Location
7.0
The hotel is nicely located with easy access to the beach and pools, but the noise from the restaurant below was disruptive, especially in lower-level rooms.
Dining
6.0
While the buffet offered a good variety, the food quality was not up to par with what I expect from a five-star hotel; it felt a bit repetitive after a while.
Facilities
7.0
There were many facilities available like poolside activities and a fitness center, but having to go offsite for higher-quality dining was a drawback.
Amelia
United Kingdom,
October
2024
7.6/10
I had a lovely two-week stay at Riu Palace Peninsula, highlighted by friendly staff and well-maintained facilities. The food selection was good, especially at the buffet, though some aspects of the rooms could use updates. Overall, while there were a few minor inconveniences, I would recommend this hotel for its attentive service and beautiful beach location.
Rooms
7.0
The room was clean and fully stocked, but the layout was a bit odd with the shower area exposed. I appreciated the daily cleaning and thoughtful touches like rose petals for our anniversary.
Service
9.0
Staff were consistently friendly and attentive, especially at the pool and in the buffet restaurant. My waiter, Max, was particularly impressive with his fast service and personal touch.
Location
8.0
The hotel is right by the beach and has an amazing view, making it perfect for relaxation. It's centrally located in Cancun, which was very convenient for exploring the area.
Dining
7.0
The buffet had an abundance of options and the quality was generally good, though the speciality restaurants provided a nice change of pace. Room service options were somewhat limited.
Facilities
7.0
The pool area was great, with ample space and well-maintained gardens. However, noise from the halls could be an issue since the tile floors amplify sound.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Breakfast
The hotel Riu Palace Peninsula provides visitors with a free buffet breakfast.
The hotel Riu Palace Peninsula serves a continental breakfast for free.
At the hotel Riu Palace Peninsula guests are invited to a american breakfast served for free.
Number of floors:
17
Number of rooms:
562
FAQs
About Hotel Riu Palace Peninsula
How far is Hotel Riu Palace Peninsula from Cancun International Airport?
The hotel is approximately 20 km from Cancun International Airport, about a 30-minute drive.
What dining options are available on-site at Hotel Riu Palace Peninsula?
Guests can choose from seven on-site restaurants serving a variety of international cuisines.
Are there recreational facilities at Hotel Riu Palace Peninsula?
The hotel features five outdoor swimming pools, a fitness studio, and offers activities such as kayaking and tubing.
What room amenities can guests expect at Hotel Riu Palace Peninsula?
Rooms include free Wi-Fi, a coffee maker, air conditioning, and jetted bathtubs.
Is there a full-service spa available at Hotel Riu Palace Peninsula?
Guests can enjoy a full-service spa offering massages, body treatments, and facials.
What popular attractions are near Hotel Riu Palace Peninsula?
Nearby attractions include Playa Tortuga (1 km), Cancun Wax Museum (5 km), and Scenic Tower Cancun (2 km).
Is parking available at Hotel Riu Palace Peninsula?
Free parking is available on-site for guests.
What children's amenities are offered at Hotel Riu Palace Peninsula?
The hotel features a children's pool, a kids' club, and paid babysitting services.
What are some nearby restaurants to Hotel Riu Palace Peninsula?
Nearby dining options include Mextreme (0.5 km), Be Healthy By Elia (0.5 km), and La Palapa (0.5 km).
Is Hotel Riu Palace Peninsula an adults-only hotel?
The hotel has an exclusive adults-only area called the Adults Only Deluxe Villas.
Does Hotel Riu Palace Peninsula offer room service?
24-hour room service is available for guests within the hotel.
Are there smoking areas at Hotel Riu Palace Peninsula?
Smoking is allowed in designated areas of the hotel.
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